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Featured Training Course - Visit our Website!

Projecting a Professional Image to Clients

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This course is designed for all individuals who come in contact with customers. It is based upon the skills and techniques required by technical specialists, sales and service support staff to project and enhance the company’s image. Customer’s expectations, the importance of body language, vocal pitch, and other characteristics of sales are all taught in this 1 Day skills enhancement programme.

Date Time Fees (Before SDF)
27 April 2010 9.00 - 5.00PM S$ 200.00

After SDF Subsidies (Subject to SDF Terms & Conditions)
SME ($4.00 / Hr ):       S$ 168.00          
 Non-SME ($2.00/Hr): S$ 184.00

Click Here to Register! or Download & fax to us the registration form to (65) 6241 5955.

Course Outline & Objectives

• Participants will learn how to project a quality image of their organization

• What do clients expect from professionals of a quality organization

• How do I project the correct image to make my client respect me as a professional

• What behaviour and conduct is expected of professionals

• The art of Introductions

• Hospitality

• Business Terms

• Before committing to clients

• Getting more business

Click Here to Register! or Download & fax to us the registration form to (65) 6241 5955.

Upcoming Workshops

Email us at enquiries@trustedu.com for the workshop outlines.

Title - Course Fees: $ 200.00 per Participant Date
Telephone Courtesy & Customer Service (1Day)
19 March - Confirmed!

 

WSQ - ESS Operations Level

Title Date
Personal Effectiveness
10 & 11 April
Problem Solving & Decision Making
10 & 11 April
Initiative & Enterprise

17 & 18 April

Communication & Relationship Management
13 & 14 March
Learning & Personal Development
19 & 20 March

Before SDF Subsidies: SGD$ 224.00   
After 90% SDF Subsidies*:
Above 40 Years old* - SGD$ 23.00
                                           Below 40 Years old* - SGD$ 48.00

SRP Absenteeism Payroll Reimbursement Available up to $96.00!    

Click Here to Register! or Download & fax to us the registration form to (65) 6241 5955.

WSQ - ESS Supervisory Level

Title Date
Personal Effectiveness
20 & 21 March
Problem Solving & Decision Making
27 & 28 March
Initiative & Enterprise
16 & 17 April
Communication & Relationship Management
23 & 24 April
Learning & Personal Development
24 & 25 April

Before SDF Subsidies: SGD$ 232.00   
After 90% SDF Subsidies*:
Above 40 Years old* - SGD$ 24.00
                                           Below 40 Years old* - SGD$ 96.00

SRP Absenteeism Payroll Reimbursement Available up to $96.00!    

Click Here to Register! or Download & fax to us the registration form to (65) 6241 5955.

WSQ - ESS Managerial Level

Title Date

Personal Effectiveness

27 & 28 March
Problem Solving & Decision Making
20 & 21 March
Initiative & Enterprise
19 & 20 March
Communication & Relationship Management
23 & 24 April
Learning Personal Development
20 & 21 March

Before SDF Subsidies: SGD$ 276.00   
After 90% SDF Subsidies*:
Above 40 Years old* - SGD$ 28.00
                                          Below 40 Years old* - SGD$ 100.00

SRP Absenteeism Payroll Reimbursement Available up to $96.00!    

Click Here to Register! or Download & fax to us the registration form to (65) 6241 5955.

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